Privacy Policy

Last Updated: September 8, 2026

Helping Hand Claim Services Inc. (“Helping Hand,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, or request assistance with a property insurance claim.

Information We Collect

We may collect information you voluntarily provide through our website, contact forms, telephone calls, text messages, emails, or other communications. This information may include:

• Your first and last name

• Telephone number and email address

• Property or mailing address

• Company name, when applicable

• Type of property

• Information about property damage or an insurance claim

• Photographs, documents, estimates, or other information you choose to provide

• Any additional information included in your communications with us

Our website may also collect certain information automatically, including your IP address, browser type, device type, referring website, pages viewed, approximate location, and information about how you interact with the website.

How We Use Your Information

We may use the information we collect to:

• Respond to questions and requests

• Provide a free claim review or consultation

• Evaluate whether we may be able to assist with a property damage claim

• Schedule inspections or appointments

• Communicate about our services

• Provide public adjusting services after we have been retained

• Improve our website, services, and customer experience

• Maintain business and claim-related records

• Protect against fraud, misuse, or unauthorized activity

• Comply with applicable laws, regulations, licensing requirements, and legal obligations

Submitting information through this website does not create a public adjuster-client relationship. A formal relationship is established only through an appropriate written agreement.

Cookies and Website Technology

Our website is hosted through Wix and may use cookies or similar technologies to operate properly, remember preferences, measure website traffic, and improve performance. Certain third-party services or integrations may also use cookies.

You may adjust your browser settings to block or remove cookies. However, disabling certain cookies may affect how the website functions.

How We Share Information

We do not sell or rent your personal information.

We may share information when reasonably necessary with:

• Website hosting, technology, analytics, communications, and administrative service providers

• Contractors, inspectors, consultants, or other professionals involved in evaluating or supporting a claim

• Insurance companies or their representatives when authorized or necessary to provide retained services

• Government agencies, regulators, licensing authorities, or law enforcement when required by law

• Legal or professional advisors

• A successor organization in connection with a merger, acquisition, sale, or transfer of the business

Service providers are permitted to use information only as necessary to perform services for us or as otherwise allowed by law.

Email, Telephone and Text Communications

If you provide your contact information, we may contact you regarding your inquiry, requested consultation, appointment, claim, or services.

If you receive promotional communications from us, you may request that they stop at any time. You may opt out of marketing emails by using the unsubscribe option provided or contacting us directly. You may opt out of text messages by replying STOP. Message and data rates may apply.

Consent to receive promotional communications is not a condition of receiving services.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal or licensing obligations, and resolve disputes.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided through the website. Certain information may need to be retained when required by law, professional obligations, licensing requirements, an active agreement, or legitimate business needs.

Third-Party Websites

Our website may include links to third-party websites. Helping Hand Claim Services is not responsible for the privacy practices, content, or security of websites operated by other organizations. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

This website is intended for adults seeking assistance with property insurance claims. We do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 has been submitted, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal obligations. The revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Helping Hand Claim Services Inc.
Phone: (772) 204-1630
Florida Public Adjuster License: P-064428

You may also contact us through the form provided on our website.